Frequently Asked Questions

What are Lantern & Lore lights?
Lantern & Lore creates foldable decorative lights inspired by places, stories, art and seasonal moments. Our collections include book lights, folding lights, screen lights, seasonal designs and bespoke creations.

What is a folding light?

A folding light is a compact rechargeable light that opens or unfolds into an illuminated decorative form. Lantern & Lore folding lights include portable designs for the home, travel, gifting and seasonal occasions.

What is a book light?

A Lantern & Lore book light looks like a closed book when folded and opens into an illuminated display. Our book lights combine decorative lighting with designs inspired by places, stories and travel.

What are Little Witch and Friendly Ghost?

Little Witch and Friendly Ghost are Lantern & Lore rechargeable folding Halloween lights. Designed to be carried during trick-or-treating, they can also be used afterwards as cosy bedside or room lights.

Can children carry the Halloween lights while trick-or-treating?

Little Witch and Friendly Ghost are compact, rechargeable and designed with carrying loops, making them easy to take along on Halloween night. Children should use them with appropriate adult supervision.

Can Lantern & Lore lights be personalised?

Selected Lantern & Lore products can be personalised, including engraving on suitable designs. We also create bespoke products and collections for individuals, retailers, schools, hospitality venues and organisations.

Are the lights rechargeable?
Most of our lights are rechargeable. Charging method and battery information are shown on each individual product page.

Are charging cables included?
Where applicable, a charging cable is supplied with the product. Please check the individual product description for details.

How long will my order take to arrive?
In-stock products are normally dispatched within the timeframe shown on the product page. Delivery estimates are provided at checkout.

What does Coming Soon mean?
Coming Soon products are designs that are planned for release but are not yet available to purchase.

What does Pre-Order mean?
Pre-order products can be purchased before stock is ready for dispatch. The estimated dispatch period will be clearly shown on the product page.

Will colours look exactly the same as they do on screen?
We make every effort to represent colours accurately, but slight variations may occur because of screen settings, materials and lighting.

Can I return an item?
Yes. For most standard products purchased online, you can notify us within 14 days of receiving your order that you wish to cancel, subject to the conditions in our Delivery & Returns policy.

Can bespoke products be returned?
Products made or personalised specifically for you cannot normally be returned simply because you have changed your mind. This does not affect your rights if the product is faulty or not as described.

Do you create bespoke designs?
Yes. We work on bespoke projects for individuals, organisations, schools, hotels, retailers and other partners. Visit our Bespoke page to find out more.

Do you offer wholesale or trade orders?
Yes. Please contact us to discuss trade enquiries, quantities and custom collections.

Where are Lantern & Lore products designed?
Our collections and bespoke concepts are developed in the UK, working with specialist manufacturing partners to produce the finished pieces.